PORTLAND, Maine — Some 3,000 Mainers were without Spectrum cable and internet services Tuesday night. 

According to a Tweet by the City of Portland, around 3,000 Spectrum customers do not currently have internet or cable TV services. The city was forced to cancel the HHS/Economic Development Committee meeting because there was no access to live streaming capabilities during the outage. 

Spectrum spokesperson Andrew Russell told NEWS CENTER Maine that the service interruption was caused when an unaffiliated excavator damaged a fiber-optic line while digging in downtown Portland. 

Spectrum officials said the vast majority of impacted customers had their services restored by late Tuesday night. 

A website called DownDetector shows outages all across the U.S. 

Russell told NEWS CENTER Maine there was no nationwide outage issue at this time. Tweets from the Ask_Spectrum customer service account say DownDetector is not an official outage site and they do not have access to real-time Spectrum customer data. 

DownDetector outage map

Several local businesses told the Portland Press Herald their service had been out most of the day on October 15. 


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